Jacksonville Airport Arrivals (JAX)

Flight Arrivals at Jacksonville Airport

Upon arrival at Jacksonville Airport, please make sure to retrieve your luggage from the Baggage Claim area at the Lower Level of the terminal building.

In the case of missing baggage, passengers may contact their respective airlines. Passengers can also inquire from the Jacksonville Airport Authority by phone at +1 904 741 2022.

Passengers losing an item anywhere in the terminal may approach the Help Desk for further assistance.

Wi-Fi at Jacksonville International Airport

Free Wi-Fi is available throughout the JAX terminal.

Transfers at Jacksonville International Airport

There are several ground transportation services available at Jacksonville Airport including Rental Cars, taxi, rideshare, buses, and shuttle services.

Rental Cars at Jacksonville International Airport

Passengers may approach any of the many car rental companies at Jacksonville Airport. The rental cars booth on the Lower Level of the terminal near the Baggage Claim area. It is worth noting prices tend to be cheaper if booked in advance.

Taxis at Jacksonville International Airport

Taxi services are available at the Lower Level near the Baggage Claim area. A trip to downtown Jacksonville costs around $45 and takes about 18 minutes. More information about taxis at Jacksonville Airport.

Buses at Jacksonville International Airport

AirJTA Express, Bus CT3, JTA Line 4 Bus will take passengers from JAX to downtown Jacksonville, Amtrak Railway Station, and other locations. Buses are located near the Baggage Claim area. A one-way fare costs $3. Further details about buses at Jacksonville Airport.

Rideshares at Jacksonville International Airport

Rideshare service is available at the Lower Arrival Curb outside Baggage Claim.

Trains at Jacksonville International Airport

The Amtrak Station transports passengers from Jacksonville to neighboring counties and states. From JAX, passengers can take the JTA Line 4 Bus and get to the JRTC Bay H in about 90 minutes. From JRTC Bay H, they can take another 30-minute trip via JTA Line 1 Bus to Amtrak Train Station. Public buses are located near the Baggage Claim area.

Alternatively, passengers can take the 18-minute taxi ride to Amtrak for $35-$50 outside the Baggage Claim area. See more about train services near Jacksonville Airport.

Hotel Shuttle Service

Hotels around Jacksonville may offer airport shuttle services to their clients. Passengers may arrange this with their hotel in advance. Pick up point for shuttle service is at the Lower Level of the terminal. See a variety of hotels near Jacksonville Airport.

Other Services at Jacksonville International Airport

Smoking at Jacksonville International Airport

Smoking is only permitted in designated areas outside the terminals. There are no smoking facilities inside the terminal building.

ATMs at Jacksonville International Airport

There are ATMs in the Pre-security and Post-security areas, and Baggage Claim area.

Currency Exchange at Jacksonville International Airport

JAX does not offer currency exchange services.

Nursing Stations at Jacksonville International Airport

The free-standing nursing pod is located just past security between Concourses A and C near the Food Court area. It offers seating for a mother and companion, as well as a convenient fold-down table, power outlet for breast pump, mirror, soft lighting, and space for luggage and/or stroller.

Meditation Room at Jacksonville International Airport

A Meditation Room is located between ticketing and the Pre-security Courtyard.

Family Restrooms at Jacksonville International Airport

Family restrooms are available on Concourses A and C, and on the Lower Levels of the terminal building.

Drinking-Water Stations at Jacksonville International Airport

Potable water and refilling stations are available in the pre-security area and Post-security area of Concourse A and C.

Food and Beverages at Jacksonville International Airport

There are many dining options in the Pre-security and Post-security areas of the terminal building.

Shopping at Jacksonville International Airport

Gift shops are also available in Concourse A and C areas.

Luggage Storage Facilities at Jacksonville International Airport

Passengers may also avail of the luggage storage service at the Business Center on the Upper Level.

Information Desk at Jacksonville International Airport

The information desk is located at the Pre-security Courtyard. Hours: 5:00 am - 6:00 pm only.

Post Office at Jacksonville International Airport

Postal Service is available at JAX from 10:30 am – 4:30 pm only.

Art Gallery at Jacksonville International Airport

JAX has three art galleries located in the Courtyard area.

Ticketing Area at Jacksonville International Airport

Ticketing Counters are located on the Upper Level of the terminal building.